Road traffic accidents are shocking and unpleasant experiences that often come with significant costs. Property damage and bodily injuries may occur, regardless of whether the driver is at fault. To avoid making the situation worse through our actions or omissions, we should avoid the following ten mistakes.
1. Do not move injured persons from where they are.
If the injured person’s life is in danger, you should protect them with the minimum necessary and carefully executed movements. Forcefully moving them, attempting to make them stand up, or removing them from the vehicle may worsen their condition. In most cases, the interior of the vehicle is the safest place for them to remain while waiting for first aid.
2. Do not leave the accident scene if someone has been injured.
When an accident results in injuries, our first priority should be to provide assistance and support. The circumstances may be critical, and first aid or immediate medical attention can be decisive. The police, emergency medical services (EKAB), and the insurance company’s accident assistance team should find us at the scene. We are required to place a warning triangle at a considerable distance behind our vehicle (Greek Highway Code, Article 29, Paragraph 3).
3. Do not lose your composure.
When involved in an accident, it is important to remain calm before deciding to exit your vehicle. The first moments after an accident can be shocking. Staying inside your vehicle provides safety, protection, and time to think clearly. Move around the accident scene calmly, with concern for others and self-control. An accident on the road increases the likelihood of a second accident occurring by six times.
4. Do not be rude or aggressive toward other drivers.
An accident may cause stress and anger, but it is essential not to become rude or aggressive. Courtesy, concern, and respect for others can help resolve problems and facilitate the insurance claims process.
5. Do not cause additional property damage to your own vehicle or other involved vehicles.
Do not rush to get out of your vehicle. Before opening the doors, consider whether doing so could cause further damage. It is better to exit from the side of the vehicle that has not been hit. Unnecessary actions, such as opening the hood, may endanger nearby individuals, crack the windshield, or scratch body panels.
6. Do not obstruct traffic.
If possible, move the vehicles to the side of the road and park them in a safe location with the lights and hazard warning signals activated. We are required to place a warning triangle at a considerable distance behind our vehicle (Greek Highway Code, Article 29, Paragraph 3).
7. Do not abandon your vehicle.
If you are not injured, do not leave your vehicle or the accident scene. Wait for the accident assistance service, the police, or an ambulance if injuries are involved.
8. Do not leave the accident scene before the necessary reports have been made to the insurance companies.
Contact your insurance advisor so that, if possible, you can receive guidance from someone you trust. You should exchange information with the other driver, such as full name, address, and vehicle registration number, and ensure that all involved parties have contacted accident assistance services. You may also collect witness statements and record information about the location and circumstances of the accident.
9. Do not forget to take photos and videos of the accident scene and the damage to the vehicles.
A mobile phone is a valuable tool. You can contact your insurance advisor and the accident assistance service. Use your phone’s features—such as taking photos and videos, making notes, placing calls, or accessing the internet—to document evidence, information, and witness accounts that may be useful later.
10. Do not hastily accept responsibility or pay money.
The third-party liability coverage included in your insurance policy will compensate for damages you have caused. It is a mistake to enter into private agreements with the other parties involved. There is no reason to pay compensation directly to people whom you believe you may have harmed. By remaining calm and acting appropriately, you can make proper use of the protection provided by your insurance coverage.
The above ten commandments can help us avoid mistakes and better understand the procedures to follow in the event of a road traffic accident. Let us set an example by driving responsibly and showing respect toward other road users, helping create a world where road safety is a top priority.